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Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

Profile photo of Kenneth Norris

Kenneth Norris

February 4, 2025

5  out of  5
rating by Kenneth Norris
"Great people and great service. Just wish the prices were as high as they are."
We responded:
"Thank you, Kenneth, for sharing your feedback. It's great to hear that you appreciate the service and the team. Your input is invaluable to us, and we look forward to continuing to serve you."
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Carolyn Hill

February 3, 2025

5  out of  5
rating by Carolyn Hill
"This is my favorite insurance company due to the staff. I was highly satisfied and the experience outstanding. Thank you Teresa."
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Ray Ferraccio

January 31, 2025

5  out of  5
rating by Ray Ferraccio
"Always pleasant to talk with and informative."
We responded:
"Thank you, Ray, for your kind words and 5-star review. Your positive feedback and compliment is greatly appreciated!"
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Chris Honeyman

January 30, 2025

5  out of  5
rating by Chris Honeyman
"Teresa is always a pleasure to deal with, would highly recommend if you are looking for new insurance."
We responded:
"Thank you, Chris, for sharing your positive experience with Teresa. I'm glad to hear that she has been a pleasure to work with. I'll be sure to pass along your kind words and compliments to Teresa! We truly appreciate your recommendation."
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Toyetta Reddic

January 28, 2025

5  out of  5
rating by Toyetta Reddic
"I had a good conversation with Mike over the phone regarding my auto policy. He's very informative, and personable. Thanks Mike."
We responded:
"Great to hear! I'll be sure to pass your kind words and compliments along to Mike. So glad he could assist you with your auto policy! -Steven Barber State Farm"
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Kayla Key

January 28, 2025

5  out of  5
rating by Kayla Key
"Teresa was great, especially for over the phone customer service!!! At a last chance I called her office in lake worth after being ignored at a different location and she did everything I needed to get into my new vehicle over the phone at the last minute!! Amazing experience!!"
We responded:
"Awesome, Kayla! Thank you for sharing your experience with Teresa. I'm glad she could assist you so effectively over the phone and help you get everything you needed for your new car. Your feedback is truly appreciated! -Steven Barber State Farm"
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Roger Knox

January 22, 2025

5  out of  5
rating by Roger Knox
"Teresa Hatton is always on top of her game. She gets the job done. Wish there were more like her."
We responded:
"Roger, thank you so much for your kind words and 5-star review recognizing Teresa! I'll be sure to pass along your compliments to her. If there's anything else we can assist you with, please don't hesitate to reach out! -Steven Barber State Farm"
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Noble Gunn

January 15, 2025

5  out of  5
rating by Noble Gunn
"Easy experience, great pricing."
We responded:
"Awesome to hear! Thank you for your compliments and 5-star review!"
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james yeager

January 13, 2025

5  out of  5
rating by james yeager
"Theresa was very helpful as always"
We responded:
"This is great to hear, James! Thank you for sharing your experience with Teresa. She'll be happy to know she could assist you effectively!"
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Brenda Blaser

January 13, 2025

5  out of  5
rating by Brenda Blaser
"Great Insurance Agency!! Teresa is always quick to respond and very helpful every time I need anything at all. I highly recommend them and have referred many others to them!"
We responded:
"Thanks for the great feedback, Brenda! Teresa will be so glad to hear about your positive experience. Your recommendations mean a lot to us!"
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Deb Deb

January 8, 2025

5  out of  5
rating by Deb Deb
"The greatest office. Teresa is the best."
We responded:
"Teresa is awesome, and we're glad you think so too! Thank you for you kind words and compliments recognizing her efforts. We appreciate your review!"
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Tara Gharavi

January 6, 2025

5  out of  5
rating by Tara Gharavi
"They were patient and explained the benefits thoroughly. It is my first time purchasing auto insurance and the whole process was seamless. Look forward to having Statefarm on my side."
We responded:
"Tara - thank you for sharing your experience! We're grateful to have you with us and look forward to assisting you again. If you ever have any questions or need assistance, feel free to reach out."
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Jim Wilson

September 23, 2024

5  out of  5
rating by Jim Wilson
"Caleb Stafford did such an outstanding job! Got the auto, renter's, and life done way cheaper than otherplaces.Caleb was diligent in following up, great guy to work with@"
We responded:
"Thank you for sharing your experience, Jim! It's great to hear that Caleb was able to assist you with your auto, renters, and life insurance at a great rate. We appreciate your 5-star review!"
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Victor M

September 19, 2024

1  out of  5
rating by Victor M
"l was turn down for insurance with State Farm, they didn't give me a reason, but want to follow up in 6 months. If they can't do business with me now, why would l do business with them in 6 months ? No l will not be doing business with them in 6 months or ever,"
We responded:
"Victor, my agency does not have any control on who State Farm is willing to write. They also do not give us a reason. You will get a reason by letter in the mail which is the law. My office not my employees have any control over you being turned down. I agree it is frustrating but it is completely out of our control. "
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Tommie Hooks

August 16, 2024

5  out of  5
rating by Tommie Hooks
"We have been with this agent for a few years. It is a pleasure working with the agents here. Ms. Theresa is always so friendly and helpful."
We responded:
"Thank you for sharing your experience! It's wonderful to hear that working with our team has been a pleasure. Teresa truly appreciates your kind words and is always happy to help!"
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Sarthak Havelia

August 13, 2024

5  out of  5
rating by Sarthak Havelia
"Caleb was really helpful in finding the best policy for my needs at the right price. He patiently answered all my questions and was always prompt in responding to any of my queries. Overall great Customer Service!!"
We responded:
"Thank you so much for sharing your experience! It's great to hear that Caleb was able to help you find a great policy and provide prompt responses to all your questions. We appreciate your feedback!"
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Tiny Robinson

July 19, 2024

5  out of  5
rating by Tiny Robinson
"This is THE BEST State Farm Office I have ever been to. I really appreciate ALL the help that Caleb has given me getting back in to our policy with new cars!!! Keep up the great work guys, you deserve all the accolades!"
We responded:
"Thank you so much for your kind words! We're thrilled to hear that Caleb was able to assist you with your new cars. Please let us know if you need any future assistance."
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nancy roberts-woods

July 17, 2024

5  out of  5
rating by nancy roberts-woods
"I was in a stressful situation and I have to commend Stephanie for her understanding and helpfulness to get me thru it. Her explanations and support are very appreciated. Thank you so much"
We responded:
"Thank you for sharing your experience, Nancy! We're thrilled to hear that Stephanie was able to provide the support and understanding you needed during a stressful time. Your kind words mean a lot to us!"
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Gerry Wall

July 8, 2024

5  out of  5
rating by Gerry Wall
"Thank you Clint for taking care of me and my company. Service was great."
We responded:
"Thank you for the kind words, Gerry! We're glad we could provide you and your business with great service. Let us know if there's anything else we can assist you with in the future."
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Martina Worley

June 26, 2024

5  out of  5
rating by Martina Worley
"Clint did an amazing job helping one of my real estate clients. I appreciate his promptness in response and thoroughness with explaining the policy to them."
We responded:
"Thank you for sharing your positive experience with Clint! We're thrilled to hear that he provided excellent service. We appreciate your feedback and look forward to assisting you in the future."
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Kyle Kepple

June 25, 2024

5  out of  5
rating by Kyle Kepple
"Steven is a good agent, his staff is also very helpful, especially Brenda B, she is a State Farm Insurance rock star who knows everything, is ALWAYS helpful, and makes calls there the best part of your day!!!"
We responded:
"Thank you for the glowing review, Kyle! We're thrilled to hear that our team, especially Brenda, provided you with exceptional service. We appreciate your kind words and look forward to continuing to be there for all your insurance needs."
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Kelly Martinez

June 19, 2024

5  out of  5
rating by Kelly Martinez
"Been dealing with Teresa many years and she has been a pleasure to do business with."
We responded:
"Thank you for being a loyal customer, Kelly! We're thrilled to hear that Teresa has provided you with excellent service over the years. We appreciate your kind words and look forward to continuing to serve you."
Profile photo of K Pampolina

K Pampolina

June 8, 2024

5  out of  5
rating by K Pampolina
"Teresa is always so sweet and helpful with all of my insurance needs!"
We responded:
"Thank you for your kind words and review! Teresa is dedicated to providing excellent service to all of our customers. We appreciate your feedback!"
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don traylor

May 8, 2024

5  out of  5
rating by don traylor
"I had the pleasure of working with Teresa at Steven Barber State Farm Lake Worth Tx. She is always more than eager and able to help whenever it is needed. She is knowledgeable and very courteous and kind to all her customers."
We responded:
"Don, thank you for your kind words and 5-star review recognizing Teresa! She goes above and beyond to assist our customers with kindness and her insurance knowledge. We truly appreciate you sharing your experience working with her."
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Terri Byrd

May 8, 2024

5  out of  5
rating by Terri Byrd
"I love Teresa Hatton. She helped me transfer my 40+ years with State Farm from Amarillo to DFW area. She is one of the best agent representative that I have ever met!! I would highly recommend her to others who are the thinking of moving to State Farm!! Steve Barber so appreciate you and your office!!!"
We responded:
"Thank you so much, Terri! We're so glad Teresa could help you switch your insurance to our agency. We're grateful to have you as a customer!!"